Frequently Asked Questions

Three people are having a conversation indoors. One person is wearing a headscarf and carrying a bag, another is holding a tote bag, and the third is talking with them. There is a staircase and glass railing in the background.

On this page you will find answers to frequently asked questions. If you cannot find an answer, contact customer service.

You can find courses and their schedules in our web shop:

Web shop

You can search for courses using filters or keywords.

You can check your registrations in the online store under My registrations:

Web shop – My registrations

You will receive an email with a link through which you can view your registrations.

You can also contact customer service:

  • Customer service in Finnish: 0400 868 110 (Mon–Fri 8–16)
  • Customer service in Swedish: 040 629 9133 (Mon–Thu 10–14)
  • Email: alma@edu.vaasa.fi

Information about discounts can be found on the page:

Registration and fees – City of Vaasa

Information about payment methods can be found on the page:

Registration and fees – City of Vaasa

Information about cancelling a registration can be found on the page:

Registration and payments – City of Vaasa

Please contact customer service:

  • Customer service in Finnish: 0400 868 110 (Mon–Fri 8–16)
  • Customer service in Swedish: 040 629 9133 (Mon–Thu 10–14)
  • Email: alma@edu.vaasa.fi

You can find Alma’s contact information on the page:

Alma’s contact information and service locations – City of Vaasa

Please note that course teachers should be contacted through the subject area’s coordinating teacher.

You can find the school year’s holiday periods on the page:

Instructions for course participants – City of Vaasa

Information on accessibility can be found on the page:

Alma’s contact information and service locations – City of Vaasa

You can also get more information from customer service:

  • Customer service in Finnish: 0400 868 110 (Mon–Fri 8–16)
  • Customer service in Swedish: 040 629 9133 (Mon–Thu 10–14)
  • Email: alma@edu.vaasa.fi

  • Alma Adult Education Centre

    Phone

    Customer service in Finnish (Mon-Fri 8–16): 0400 868 110040 1981 261Customer service in Swedish (Mon-Thu 10–14): 040 629 9133Invoicing (Mon-Thu 10–14): 040 629 9133

    Email

    alma@edu.vaasa.fi

    Address

    Raastuvankatu 31, 65100 Vaasa (Alma R31)Kirkkopuistikko 15, 65100 Vaasa (Alma K15)

    Raastuvankatu 31

    The building is accessible. The accessible entrance is located in the inner courtyard on the ground level. An elevator provides access from the first to the third floor (not to the weaving room on the fourth floor). Two toilets are accessible for persons with reduced mobility and are located on the first and second floors.

    Kirkkopuistikko 15

    The building is accessible. An accessible entrance is available via a ramp at the main entrance. An elevator is available in the building. The toilet on the first floor is accessible for persons with reduced mobility.